My wife needed new tanning bulbs for her bed that may be as old as 1993. I emailed a request to A1 asking for the correct link as to which bulbs we needed. In less than an hour I got a response back with the correct link. I placed an order on Sunday afternoon, and FedEx delivered the 32 bulbs the following Wednesday morning. To my dismay two of the bulbs arrived broken. I emailed A1 and they promptly sent me new replacements. I am completely satisfied with the service I received from A1 Tanning Supply. We received extremely fast shipping and replacement of the bulbs that were broken during shipment. Great customer service!